Who this is for
Built for teams that sell directly to customers.
Creators · Newsletter Owners · Content Led Businesses · Brands With Quiet Email Lists
Send by email to your list
The problem this solves
You can track the outcome. You still need to know why it happened.
Audience silence usually means your content and their expectations have drifted apart. This template helps content-led businesses, creators, and brands learn what people wanted when they signed up and what they want now, so future emails, posts, and offers feel relevant again.
When to use it
Send by email to your list
Share as a prompt to engaged followers or readers
Use when engagement, replies, clicks, or audience energy drops
Works well on
EmailSocialWebsite Prompt
Start with the channel that matches the customer moment, then refine the survey in Launch or Studio before you publish it.
What you'll learn
Three things you should know after the first wave of responses.
Purchase confidence
What Your Audience Wants Most From You
Checkout friction
Which Topics Or Questions They Want Covered
Buyer needs
How Often They Want To Hear From You
What you'll learn
What Made Them Sign Up Or Follow In The First Place
Inside the survey
The questions
01
Multi Choice
"What do you most want from us?"
02
Long Text
"What's a question or topic you wish we'd cover?"
Survey preview
See the survey your customer will actually see.
We want to send and create things that are actually useful. Tell us what you want more of.
Content & Audience Preferences
We want to send and create things that are actually useful. Tell us what you want more of.
1
What do you most want from us?
2
What's a question or topic you wish we'd cover?
3
How often would you like to hear from us?
4
What made you sign up or follow us in the first place?
Start from this template in Launch, make any wording or branding edits you need, then publish when it is ready to share.
How to use it
Three steps. Two minutes.
1
Use this survey before changing your content calendar
2
Compare what people want now with why they signed up originally
3
Make more of the top preference themes and retire content that no longer serves the audience
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Ready when you are
Know why your customers buy. Start collecting answers today.
Sign up free, use the template, customize the survey, and publish when it is ready.