Who this is for
Built for teams that sell directly to customers.
Etsy Sellers · Amazon Sellers · EBay Sellers · Marketplace Brands Building A Direct Audience
Link from a package insert or thank-you card using a QR code or short link.
The problem this solves
You can track the outcome. You still need to know why it happened.
Marketplaces bring traffic, but they usually keep the customer relationship between the platform and the buyer. This template helps Etsy, Amazon, eBay, and marketplace sellers create a buyer-chosen connection through a package insert, thank-you card, QR code, or short link. Lead with a useful reason to connect, such as a care guide, early access, or bonus.
When to use it
Link from a package insert or thank-you card using a QR code or short link.
Works well on
Package InsertQR insertShort Link
Start with the channel that matches the customer moment, then refine the survey in Launch or Studio before you publish it.
What you'll learn
Three things you should know after the first wave of responses.
Buyer needs
Who Marketplace Buyers Are Buying For
Checkout friction
What They Hoped The Product Would Do
Buyer needs
How They Found Your Shop
What you'll learn
Whether They Want A Direct Follow Up, Care Guide, Or New Release Updates
Inside the survey
The questions
01
Single Choice
"Who was this for?"
02
Long Text
"Tell us a little more about who this was for."
Survey preview
See the survey your customer will actually see.
Thanks for your order. This short survey helps us understand who our marketplace buyers are and how we can be useful after the sale.
Marketplace Buyer Connect
Thanks for your order. This short survey helps us understand who our marketplace buyers are and how we can be useful after the sale.
1
Who was this for?
2
Tell us a little more about who this was for.
3
What were you hoping it would do for you?
4
How did you find our shop?
5
If you picked Other, where did you find us?
6
Would you like to hear about new releases or get a care guide?
7
If yes, what's the best email to reach you?
Start from this template in Launch, make any wording or branding edits you need, then publish when it is ready to share.
How to use it
Three steps. Two minutes.
1
Use this template with a value-first invitation. Keep connection optional, stay within each marketplace's contact rules, and review responses to understand buyer types and follow-up interest.
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Ready when you are
Know why your customers buy. Start collecting answers today.
Sign up free, use the template, customize the survey, and publish when it is ready.